Managed IP telephony solution from du, the trusted, convenient solution that has served more than 25,000 customers, is now more powerful than ever. At a time when resources are scarce and cost considerations are paramount, du’s Managed IP telephony offers a reliable, convenient solution as more and more businesses would rather focus on their core competencies than spend a great deal of time and resources on running a critical business voice network.

“Our Managed IP Telephony solutions give businesses peace of mind, by providing advanced features that make doing business even easier. With the recent enhancements, our Managed Telephony solution is unsurpassed in terms of features, all backed up by an experienced and dedicated team,” said Fahad Al Hassawi, Chief Commercial Officer, du.

Unique new enhanced features include:

1. HD Video Calling: Allows enterprises to seamlessly use video calling with High Definition quality and state of the art video handsets, as well as using video calling between departments or branches to enjoy face to face interaction from the comfort of your office.
2. Single Number Reach: Allows callers to contact recipients using a single number. The recipient can receive the call on multiple devices with parallel ringing and has the freedom to answer any of the devices. A first of its kind service in the UAE, callers can reach customers on a single number wherever they might be.
3. Digital Attendant: This simplified Interactive Voice Response (IVR) allows callers to automatically locate departments and people within the organization without having to go through a receptionist or operator.

Existing du customers already enjoy the following benefits:

1. Standard benefits of PBX service, such as caller line identification, call waiting, call forwarding, voice mail, music on hold, group pickup, extension mobility and corporate directory.
2. Choice of handsets on easy payment plans, such as lease to own, lease or purchase across various models.
3. Free national calling.
4. Best IDD calling rates.
5. Pay by the Second billing
6. No need to invest on equipment or maintenance costs.

For more information on du’s Managed Services suite, please contact managedservices@du.ae.