STME’s Managed Services Offerings Give SMEs in UAE a Lift


STME, the Middle East’s leading solutions provider and systems integrator, has further strengthened its position in the UAE’s rapidly expanding small and medium enterprises (SME) sector by providing business owners a vast array of IT managed services offerings.

Ayman Al Bayaa, CEO of STME, said outsourcing the supervision of day-to-day IT-related processes such as project management, audit and assessment, and system monitoring, allows SME owners to remain focused on their core business so they can maximise their company’s revenue potential.

“Because most business processes are IT-based, a growing business often also demands a more complex IT structure, which can impact a company’s performance,” said Ayman. “It, therefore, makes economic sense for business owners to secure a specialist company’s skills and resources for either a short- or long-term contract and provide the organisation the ability to address potential shortfalls.”

STME’s Managed Services offerings prove essential in a market such as the UAE, where SMEs are considered the backbone of the economy, accounting for 60% of nationwide non-oil GDP and 90% of businesses overall. The UAE Ministry of Economy even predicted that the SME sector will likely represent 70% of the country’s GDP by 2021.

Aside from the UAE, Mr. Al Bayaa said STME currently provides Managed Services offerings in Saudi Arabia, Kuwait, Qatar, Bahrain and Egypt. These services include project planning, resource management, technical resources, project reporting and analysis, change control, cost and time management, as well as examination and remote monitoring of IT systems, among others.

“STME’s Managed Services solutions can be tailor-made and adopted for the specific needs any organisation, whether small or large. Particular focus is given on managing the organisation’s data and systems more effectively, which is crucial in today’s complex business environments,” Ayman added.

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